Contact information

From 10:00 a.m. to 7:00 p.m. without days off

Break from 14:00 to 15:00

The administration of the National Philharmonic of Ukraine reserves the right in exceptional cases to cancel the concerts, change dates, concert programs and performers, which will be announced .

Dear visitors!

In the Philharmonic, the rules of good conduct are enforced more strictly than in the theater. True connoisseurs of music listen to their favorite sounds with bated breath. And the performers are disturbed by every extraneous noise. You may have noticed how the conductor is expected at a special time.

There is a special atmosphere in the Philharmonic Hall. Please pay attention to the Rules for visiting our concerts. By following them, you will show respect for other visitors, as well as for the artists and employees of the Philharmonic.

By purchasing tickets for concerts, visitors agree to these Rules and undertake to comply with them:

• Spectators can enter the Philharmonic not earlier than 40 minutes before the start of the concert. Entrance to the hall is possible after the first call. After the start of the concert, it is possible to enter the hall between pieces during the applause. If you are late, you must take the seat offered by the administrator (ticket controller), and during the intermission, take the seat indicated on the ticket.
• If tickets are lost or significantly damaged, listeners will not be admitted to the concert. Duplicate tickets will not be issued, and the cost of tickets will not be reimbursed. The administration of the Philharmonic is not responsible for counterfeit tickets and does not consider claims in this regard.
• Please keep your tickets until the end of the event.
• During the concert, please turn off all means of communication or put them in silent mode.
• In order to ensure the protection of copyright and related rights, photo, video, television recording and any kind of audio recording of the concert or its fragments are prohibited without the separate permission of the administration. However, feel free to take pictures and make short videos to share your emotions with your friends on social networks! And remember the artists and other listeners: don't disturb them enjoying the music - don't turn on the flash! We will appreciate it if you like our Facebook and Instagram pages in your posts!  
• We ask you to observe the rules of public order, etiquette and fire safety rules.
• While staying at the Philharmonic, visitors are obliged to treat the property with care. Material damages caused to the Philharmonic are recovered from the guilty persons in accordance with the procedure established by the legislation of Ukraine.
• In case of loss of personal belongings, it is necessary to contact the administrator on duty.
• The visitor is reimbursed for the value of the wardrobe token if he lost it.
• The administration of the Philharmonic reserves the right to make changes to the composition of performers without prior notice. Changes in the composition of performers are not grounds for refunding tickets, with the exception of solo concerts of performers or creative evenings.
• In case of cancellation of the concert, the Philharmonic will refund the money for the purchased tickets.
• When attending concerts with children of preschool age, if the child cannot sit quietly, the child and the person accompanying him must leave the concert hall so as not to disturb other listeners.
• The audience's time in the premises of the Philharmonic after the concert is limited to 30 minutes.
• It is strictly forbidden to enter the premises of the Philharmonic Hall with weapons, odorous, flammable, explosive, poisonous, radioactive substances, piercing and cutting objects, pyrotechnics, in an intoxicated state, with animals, in sports or beach clothes.
• It is not allowed to enter the hall in outerwear (except for situations when the air temperature in the hall does not meet the norms), with drinks and food, suitcases and shoulder bags.
• According to the law of Ukraine "On the prohibition of smoking in public places" (dated December 16, 2012), smoking in the premises of the Philharmonic Hall is strictly prohibited.
• In the event of a spectator's violation of the rules for attending concerts of the National Philharmonic of Ukraine, the staff of the Philharmonic has the right to demand that the spectator immediately stop the specified violation and leave the premises. In the event of a spectator's refusal to stop violating the rules of attending concerts or to leave the premises, the employees have the right to remove the offenders from the premises on their own with the involvement of security and/or police representatives.
• Visitors with disabilities planning to attend the event are asked to inform our administrators about their visit by phone at (044) 278-62-91 or by email at column-hall@ukr.net. Please indicate any additional services you may need, such as parking assistance, meeting, escort, etc.
• Also include your phone number or the phone number of the accompanying person's contact person. For convenience, an access scheme to the ground floor of the Column Hall of the National Philharmonic of Ukraine is offered for people in wheelchairs.
• You can contact us with your offers by phone (044) 278 62 91 or by e-mail: column-hall@ukr.net.

Pay attention to security measures when attending Philharmonic concerts during martial law:

1. In the event of an air alarm, we urge you to remain calm and descend to the simplest shelter, which is located on the (-1) level of the Philharmonic building. Ticket controllers and on-duty administrators will help you with this.
2. If the alarm lasts no more than an hour, the concert will continue after its cancellation.
3. In the event of a power outage during the concert, a switchover to the generator will take place within a few minutes.

Preferential attendance at Philharmonic concerts

The right to discount tickets for concerts, subject to presentation of documents certifying belonging to the specified categories of citizens, have:

• Orphans and children deprived of parental care, children from large families
• Pupils of professional (vocational and technical) education institutions and students (cadets, trainees) of higher education institutions studying full-time (acquiring higher education)
• Persons with disabilities
• Participants in liquidation of the consequences of the accident at the Chornobyl NPP
• Military
• Pensioners
• Participants in hostilities
• Internally displaced persons

The availability of discount tickets for concerts must be confirmed at the box office. Also, discounted tickets do not apply to concerts and events held in the premises of the Philharmonic by other organizers.

We look forward to seeing you at our concerts! Let music fill your hearts with joy, inspiration, hope, and confidence in our victory!

Dear listeners, the National Philharmonic of Ukraine welcomes you!

We are committed to developing an inclusive environment and strive to create comfortable conditions for all people, particularly those who use wheelchairs. Below is information regarding the accessibility conditions for attending events at the National Philharmonic of Ukraine for individuals who use wheelchairs.

1. Ticket Purchase
   On the ground floor of the Column Hall of the National Philharmonic of Ukraine, we have designated several accessible seats for people who use wheelchairs. These seats are marked separately on our website (Column Hall seating chart). Tickets for accompanying persons can be purchased next to these seats. Please ensure you leave your contact phone number when purchasing.
2. Access to the National Philharmonic of Ukraine
   On the day of your visit, please inform our administrators about your arrival by phone at (044) 278-62-91 or by email at column-hall@ukr.net, and indicate any additional services you may need, such as assistance with parking, meeting, escort, etc. Please also include your phone number or the contact number of your accompanying person.

For your convenience, we offer a map of access to the ground floor of the Column Hall of the National Philharmonic of Ukraine for individuals who use wheelchairs.

3. Access to Events in the Column Hall Foyer
   Access to events in the Column Hall foyer for people in wheelchairs is through the entrance to the courtyard from the foyer.

If you need assistance, please contact the administrator at the phone numbers listed above—they will help you to find your seat in the hall and provide information about the location of the wardrobe, restrooms, and buffet.

Air Raid Alert Signal
Due to the structural features of the Philharmonic building, as of 2025, we unfortunately cannot provide access to the Philharmonic shelter for individuals using wheelchairs.

We hope your visit to the National Philharmonic of Ukraine will be comfortable and enjoyable!

General director

Mykhailo SHVED                                   278-03-30                   m.shved@philarmonia.com.ua

Reception                                             279-62-51                     info@philarmonia.com.ua

Managing director

Ruslan MYRONENKO                            278-63-91                    r.myronenko@philarmonia.com.ua

Music director

Nataliya STETS                                     278-27-13                     n.stets@philarmonia.com.ua

Deputy General Director

Jose Alberto HERNANDEZ SID              279-81-11                     j.hernandez@philarmonia.com.ua

Deputy General Director

Leonid SIRASH                                      279-21-14                    l.sirash@philarmonia.com.ua

Head of the communications department

Olga STELMASHEVSKA                         279-64-85                   press@philarmonia.com.ua

Head of the marketing department

Svitlana EVDOKYMENKO                      279-64-85                   marketing@philarmonia.com.ua

Head of the concert activity department

Natalia PRYHODKO                               278-62-91                    concert@philarmonia.com.ua

Head of the international department

Lyubov ROGIV                                       279-81-11                      international@philarmonia.com.ua

Head of department listener service

Nonna MARTYNICH                             278-62-91                      service@philarmonia.com.ua

Head of the ticket department

Iryna Lysenko                                     270-59-04                      tickets@philarmonia.com.ua

Chief accountant

Tatiana Yevchenko                             278-83-20                      bugalterfil@gmail.com

Head of the planning and economic department

Natalia TROKHYMENKO                    278-59-04                       nataliy-trohimenko@ukr.net

Head of the Human Resources and Personnel Department

Victoria PODOLYAN                            278-09-93                       kadry-phil@ukr.net